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Refund and Returns Policy

Refund and Returns Policy

At BuyGitHubAccount.com, we value customer satisfaction and strive to deliver high-quality GitHub accounts and related services. Please review our Refund and Returns Policy to understand your rights and options.

Eligibility for Refunds

We offer refunds under the following conditions:

  1. Account Issues:

    • The account provided is non-functional or inaccessible within 72 hours of delivery.
    • The account details (e.g., email, username) differ from the agreed specifications at the time of purchase.

  2. Service Failure:

    • The service is not delivered within the promised timeframe.

  3. Unauthorized Transactions:

    • If you did not authorize the transaction, a full refund will be issued upon verification.

Non-Refundable Cases

Refunds are not applicable under the following circumstances:

  1. Change of Mind:

    • Refunds are not issued if you no longer wish to use the purchased account.

  2. Misuse or Violations:

    • Accounts suspended or banned due to user violations of GitHub’s Terms of Service are not eligible for a refund.

  3. Beyond Refund Window:

    • Refund requests made after 72 hours of delivery will not be considered.

  4. Third-Party Issues:

    • Issues caused by third-party tools, applications, or integrations are not covered by our refund policy.

Returns Policy

Due to the nature of digital products, returns are not possible. However, we will work with you to resolve any issues, including replacing accounts where applicable.

How to Request a Refund

To request a refund, follow these steps:

  1. Contact our support team at [email protected] within 72 hours of receiving your order.
  2. Provide the following details:
    • Order ID
    • Description of the issue
    • Supporting evidence (e.g., screenshots, error messages).

Our team will review your request and respond within 2–5 business days.

Replacement Policy

If your purchased account is deemed defective or inaccessible, we may offer a replacement account instead of a refund. Replacements are subject to the same eligibility criteria as refunds.

Contact Us

For further assistance or inquiries, please reach out to us:

We appreciate your trust in BuyGitHubAccount.com and are committed to ensuring a seamless experience.